Privacy Policy

Last update: August 2026

This privacy policy explains how Accelera Tutoring, Ltd. collects, uses, stores, and protects your personal data. We are committed to protecting your privacy in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

Accelera Tutoring is an education service provider. 

Data collected

We collect personal information about students and parents/guardians to deliver our services, which includes:

  • Student information: full name, date of birth, current school year, and academic levels
  • Contact information: full name, email address, phone number, and billing address
  • Special category data: information regarding special education needs (SEN) or learning difficulties
  • Lessons: chat logs, emails, and shared documents
  • Payment data: payment history

How do we use your data?

We use the gathered information for the following lawful purposes:

  • Service delivery: scheduling, managing, and delivering tutoring lessons
  • Safeguarding pupil well-being
  • Billing: processing payments, issuing invoices, and keeping financial records
  • Communication: sending administrative updates, feedback reports, and homework updates

 Data retention and deletion

We hold data only as long as strictly necessary:

  • Financial records kept for 7 years to comply with tax and accounting legal obligations 
  • Student information maintained for the duration of enrolment and removed 18 months after last contact

Third-party sharing 

We do not sell your personal data. We share details only with essential services, including:

  • Secure cloud infrastructure providers for data backup and system storage
  • Video conferencing networks used to host the virtual tutoring lessons 

Your legal rights

Under data protection laws, parents/guardians and students hold specific statutory rights:

  • Right of access: request a copy of all personal information we hold about you
  • Right to rectification: ask us to fix inaccurate or incomplete personal records
  • Right to erasure: request total removal of your personal profiles under certain conditions 
  • Right to restrict processing: object to specific data operations or pause data processing activities

Contact

For any data inquiries, rights requests, or privacy questions, please contact us at  info@acceleratutoring.co.uk